No Drama Llama Promise

Our Commitment to Quality & Happiness

At MINI FUNC, we believe in creating products you’ll love without any drama or hassle. That’s why every purchase is backed by our No Drama Llama Promise.

It’s simple: If something goes wrong, we’ll make it right—no questions, no fuss, no drama.

What Does the No Drama Llama Promise Include?

  • 180-Day Protection: If your item breaks during normal use within 180 days of receiving it, we’ve got you covered.
  • Full Refund AND Replacement: Unlike most companies that make you choose, we’ll give you both a complete refund AND send you a replacement item.
  • Straightforward Process: Just send us photos of the issue—no need to ship anything back to us first.
  • Quick Resolution: Refunds processed within 5 business days, and replacements dispatched promptly.

Why a Llama?

Llamas are known for their calm, steady demeanor and reliability. They don’t create unnecessary drama, and neither do we when it comes to standing behind our products.

When you shop with MINI FUNC, you can expect the same dependability and no-nonsense approach that would make any llama proud.

How to Use the No Drama Llama Promise

  1. Contact us within 180 days of receiving your order
  2. Send clear photos showing the issue with your product
  3. Receive confirmation from our team (usually within 1-2 business days)
  4. Get your refund processed within 5 business days
  5. Receive your replacement item in the mail

That’s it! No shipping items back, no complicated forms, no drama.

What’s Covered

  • Functional defects that affect the product’s use
  • Broken or damaged components
  • Structural failures during normal use
  • Issues with fit or function (beyond normal 3D printing characteristics)

Fine Print (Because Even Llamas Have Some Rules)

  • Limited to one refund and replacement per original purchase
  • Does not cover damage from misuse, modification, or accidents
  • Normal characteristics of 3D printed products (such as visible layer lines) are not considered defects
  • For full details, please see our Refund & Returns Policy

Get In Touch

Have questions about the No Drama Llama Promise? We’re here to help!

Email us at hello@minifunc.com.au